Specialist - Collaboration

Cisco IP Contact Center Express Specialist

Prerequisite Course Exam Qualification

N/A

Cisco IP Contact
Center Express
Specialist

Cisco IP Contact Center Express Specialist Certification

The Cisco IP Contact Center (IPCC) Express Specialist certification confirms that the network professional holding the accreditation possesses the comprehensive set of skills and knowledge required to plan, design, implement, and operate the Cisco Unified Contact Center Express (Formerly the Cisco IPCC Express Edition).

Cisco IP Contact Center Express Specialist Recertification

Complete one of the following recertification options every two years:

  • Re-take and pass all exams for each Specialist certification indicated on the specific certification page. Please note: this includes ALL exams whether refreshed or not.
  • Pass a current CCIE or CCDE written exam

Achieving or recertifying CCDE or any CCIE automatically extends your active Specialist certification(s) up to the point of expiration of the last certification achieved.

 

Cisco Advanced IP Communications Sales Specialist

Prerequisite Course Exam Qualification

Valid CSE v5.0

AUCAM
LCSE

Cisco Advanced IP
Communications Sales
Specialist

Cisco Advanced IP Communications Sales Specialist Certification

The Cisco Advanced IP Communications Sales Specialist certification confirms that the individual can demonstrate a strong understanding of Cisco IP communications solutions. Focussing on voice solutions for the enterprise, individuals who achieve this certification have the knowledge and skills necessary to successfully assess, recommend, and guide implementation of IP Communications solutions tailored to address specific customer needs.

Cisco Advanced IP Communications Sales Specialist Recertification

Complete one of the following recertification options every two years:

  • Re-take and pass all exams for each Specialist certification indicated on the specific certification page. Please note: this includes ALL exams whether refreshed or not.
  • Pass a current CCIE or CCDE written exam

Achieving or recertifying CCDE or any CCIE automatically extends your active Specialist certification(s) up to the point of expiration of the last certification achieved.

 

Cisco IP Communications Express Sales Specialist

Prerequisite Course Exam Qualification

Valid CSE v5.0

UCXAM
LCSE

Cisco IP
Communications
Express Sales
Specialist

Cisco IP Communications Express Sales Specialist Certification

This accreditation is intended for Channel partners, individuals who achieve the Cisco IP Communications Express Sales Specialist will have a fundamental understanding of Cisco IP communications solutions, and are capable of demonstrating  the knowledge and skills necessary to assess, recommend, and guide the implementation of a basic IP Communications solution.

Cisco IP Communications Express Sales Specialist Recertification

Complete one of the following recertification options every two years:

  • Re-take and pass all exams for each Specialist certification indicated on the specific certification page. Please note: this includes ALL exams whether refreshed or not.
  • Pass a current CCIE or CCDE written exam

Achieving or recertifying CCDE or any CCIE automatically extends your active Specialist certification(s) up to the point of expiration of the last certification achieved.

 

Cisco IP Communications Express Specialist

Prerequisite Course Exam Qualification

Valid CCNA

IIUC2
LCSE

Cisco IP
Communications
Express Specialist

Cisco IP Communications Express Specialist Certification

This specialisation validates the comprehensive deployment and configuration skills for SMB IP telephony systems. Building on IIUC part 1, IIUC2 teaches installing Cisco Unified Communications Manager Express and Cisco Unity Express, with support for both SCCP and SIP endpoints, Unified Call Connector, Call Connector Mobility and PSTN Calling. In addition, performance monitoring and maintenance tasks are covered as well as configuring Unified Messaging Gateway.

Cisco IP Communications Express Specialist Recertification

Complete one of the following recertification options every two years:

  • Re-take and pass all exams for each Specialist certification indicated on the specific certification page. Please note: this includes ALL exams whether refreshed or not.
  • Pass a current CCIE or CCDE written exam

Achieving or recertifying CCDE or any CCIE automatically extends your active Specialist certification(s) up to the point of expiration of the last certification achieved.

 

Cisco IP Telephony Design Specialist

Prerequisite Course Exam Qualification

Valid CCDA
or
any CCIE

UCAD
LCSAUC
QoS

Cisco IP Telephony
Design Specialist

Cisco IP Telephony Design Specialist Certification

The Cisco IP Telephony Design Specialist certification was developed for those who design IP Telephony multi-service network solutions. Cisco IP Telephony Design Specialists have the ability to design a scalable, converged network using QoS, Cisco Call Manager clustering, H.323, MGCP, or SIP signaling protocols, and assess the scope of work required to integrate legacy TDM PBXs and voice mail systems into an existing data network.

Cisco IP Telephony Design Specialist Recertification

Complete one of the following recertification options every two years:

  • Re-take and pass all exams for each Specialist certification indicated on the specific certification page. Please note: this includes ALL exams whether refreshed or not.
  • Pass a current CCIE or CCDE written exam

Achieving or recertifying CCDE or any CCIE automatically extends your active Specialist certification(s) up to the point of expiration of the last certification achieved.

 

Cisco Rich Media Communication Specialist

Prerequisite Course Exam Qualification

Valid CCNA
or
any CCIE

ICRMC
CVOICE

Cisco Rich Media
Communications
Specialist

Cisco Rich Media Communications Specialist Certification

The Cisco Rich Media Communications Specialist certification indicates an IT professional's ability to successfully design, implement, and support integrated voice, video, and web collaboration in a converged network.

Cisco Rich Media Communications Specialist Recertification

Complete one of the following recertification options every two years:

  • Re-take and pass all exams for each Specialist certification indicated on the specific certification page. Please note: this includes ALL exams whether refreshed or not.
  • Pass a current CCIE or CCDE written exam

Achieving or recertifying CCDE or any CCIE automatically extends your active Specialist certification(s) up to the point of expiration of the last certification achieved.

 

Cisco Unified Presence Specialist

Prerequisite Course Exam Qualification

N/A

Cisco Unified
Presence Specialist

Cisco Unified Presence Specialist Certification

The Cisco Unified Presence Specialist certification was designed for those IT professionals whose primary responsibility is to design, install and configure Cisco Unified Presence Release 6.0. They will also possess an in-depth understanding of integration options with other Cisco Unified Communications products as well as third-party presence solutions, including Microsoft Live Communications Server, Microsoft Office Communications Server and IBM Lotus Sametime. The Cisco Unified Presence Specialist also has the ability to deploy and maintain Cisco Unified Presence Release 6.0.

Cisco Unified Presence Specialist Recertification

Complete one of the following recertification options every two years:

  • Re-take and pass all exams for each Specialist certification indicated on the specific certification page. Please note: this includes ALL exams whether refreshed or not.
  • Pass a current CCIE or CCDE written exam

Achieving or recertifying CCDE or any CCIE automatically extends your active Specialist certification(s) up to the point of expiration of the last certification achieved.

 

Cisco Unity Design Specialist

Prerequisite Course Exam Qualification

Valid CCDA
or
any CCIE

Cisco Unity Design
Specialist

Cisco Unity Design Specialist Certification

Building upon a strong foundational knowledge of Microsoft Exchange 2000 or 2003, the Cisco Unity Design Specialist can install, configure, operate, and maintain a Cisco Unity 4.0 system in both stand-alone voice mail and unified messaging environments, and possesses the knowledge and expertise necessary to create a variety of sustainable Cisco Unity design solutions tailored to specific customer requirements.

Cisco Unity Design Specialist Recertification

Complete one of the following recertification options every two years:

  • Re-take and pass all exams for each Specialist certification indicated on the specific certification page. Please note: this includes ALL exams whether refreshed or not.
  • Pass a current CCIE or CCDE written exam

Achieving or recertifying CCDE or any CCIE automatically extends your active Specialist certification(s) up to the point of expiration of the last certification achieved.

 

Cisco Unity Support Specialist

Prerequisite Course Exam Qualification

N/A

IUC

Cisco Unity
Support Specialist

Cisco Unity Support Specialist Certification

Building upon a strong operational understanding of Cisco Unity Connection, the Unity Support Specialist can install, configure, operate, and maintain a Cisco Unity Connection 8.x system in both stand-alone voice mail and unified messaging environments. Specialists will learn how to integrate Unity Connection with other advanced Collaboration products , implement advanced features, administer Voicemail Class of Service, implement security features and provision many other new capabilities.

Cisco Unity Support Specialist Recertification

Complete one of the following recertification options every two years:

  • Re-take and pass all exams for each Specialist certification indicated on the specific certification page. Please note: this includes ALL exams whether refreshed or not.
  • Pass a current CCIE or CCDE written exam

Achieving or recertifying CCDE or any CCIE automatically extends your active Specialist certification(s) up to the point of expiration of the last certification achieved.