The Intermediate Level is a dual stream modular certification series, each with a set of certifications and a normalization certification.
The Service Lifecycle series will be of interest to candidates wishing to obtain knowledge of V3 practices within the Service Lifecycle context. The prime focus is the Lifecycle itself, the use of process and practice elements used within it and the management capabilities needed to deliver quality Service Management practices in an organization.
The Lifecycle certificates are each worth 3 credits towards achieving the ITIL Expert.
Recommended Training
The recommended training courses for this certification are:-
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